Who We Are

At the heart of our products and services is a talented and agile team that understands the importance of listening to our customers to provide solutions that meet and anticipate their needs. Together we make our culture great every day and we are looking to expand our team with smart, creative, and passionate people who want to craft a career that's right for them. It's an exciting time to be at Tegus. Join us and love where you work.

Why You Want to Work Here

Tegus is the product-led organization that others aspire to be. We start with our users and the problems they face in their day-to-day. We stay focused on driving real value for our client base and building our platform for the long term win. We’ve set qualitative and quantitative goals to measure our success and to validate that we’re building experiences our customers love.

We are a start-up with big aspirations, and Product Design is critical in taking us to the next level. By joining this team, you have the opportunity to make an outsized impact on our future success and learn a ton along the way.

What You'll Do

  • Lead design efforts on developing best-in-class call service and internal systems to support our platform’s expansion, maintenance, and quality
  • Design and deliver a user experience that makes our internal users more efficient, generates higher data quality, and increase customers’ satisfaction
  • Own the entire design process, from research to UI execution
  • Work iteratively based on internal and customer feedback through transparency and inclusion
  • Partner with the Director of Design to set up foundational design team practices, from process to external team representation

 

What You'll Need

  • Strength in solving user experience challenges a complex system and service
  • Proven ability to conduct user research
  • Ability to tell compelling stories about your intentional design decisions
  • A professional portfolio of product-focused design work demonstrating the thoughtfulness of your process and the breadth of your skills
  • Be a self-starter mindset, willing to proactively look for opportunities to grow our design practice, and eagerness to constantly share new design knowledge
  • At least 2 years of experience designing digital products

Perks and benefits

  • Comprehensive medical, dental and 401(k) retirement plan
  • A fully stocked kitchen with rotating snacks and beverages
  • Unlimited paid vacation
  • Commuter benefits
  • Generous paid paternal leave - for both moms and dads
  • Free building gym membership
  • Ample opportunities for professional learning and development
  • Amazing team, fantastic culture, company outings, intramural sports teams, book clubs and more